What makes care here different
Surrey has a wealthy, older population and high rates of self-funding. Many families never approach the council at all.
Areas we cover
Home support in Guildford, Woking, Godalming and the Surrey villages, from a few hours of company to regular practical help.
For a parent? Start here. For yourself? This way.
Company, conversation and a familiar face each week.
The weekly shop, the post office, the prescription.
A lift to the doctor, and someone who waits.
The heavy jobs around the house.
A proper meal, made in your own kitchen.
The post, the bills, and the iPad that stopped working.
The jobs that need a steadier pair of hands.
A helper stays for the week, so family carers can have a break.
A familiar presence in the house through the night.
Local guide
Practical local detail, whether or not you use Witho.
Surrey has a wealthy, older population and high rates of self-funding. Many families never approach the council at all.
Request the free assessment regardless. It creates a written record of needs and can unlock equipment and occupational therapy at no cost.
Anyone can ask their council for a care needs assessment, whatever their savings, and it costs nothing. Under the Care Act 2014 the council must carry one out where someone appears to need care and support. A separate financial assessment decides who pays.
In Guildford this is handled by West Surrey Council. Surrey County Council and its districts have been replaced by East Surrey and West Surrey unitary councils.
In England, capital above £23,250 means funding your own care; below £14,250 your capital is disregarded and only income counts. Between the two, councils assume £1 a week of income for every £250 of capital.
Attendance Allowance is not means-tested and is widely unclaimed — see our guide to paying for care.
Councils across England are being reorganised into new unitary authorities between 2027 and 2028, so the responsible authority in some areas will change. The gov.uk council finder always resolves to the current one.
Older adults, disabled adults of any age, and the families who help them arrange things. Some people book for themselves; others are a son or daughter setting something up for a parent. Both are normal here.
Yes. Neither is means-tested and both can be spent on whatever makes life easier, including a Witho helper. In 2026/27 PIP daily living pays £76.70 or £114.60 a week and Attendance Allowance the same — roughly three and a half to five hours of support. If you receive a direct payment from the council, that can usually be used for a self-employed helper too.
Helpers set their own hourly rate, starting at £20 an hour, and keep every penny of it. Witho adds a 10% service fee to your total to run the platform and insure every visit, and takes nothing from helpers.
No. Witho introduces helpers for practical support — shopping, company, lifts, housework, admin. Helpers do not provide personal care, give medication or carry out clinical tasks, which keeps the service simple, affordable and outside CQC regulation.
Every helper is identity-checked, address-verified, reference-checked, DBS checked through Care Check, and interviewed by our team before any introduction is made.
Send an enquiry or call us and a real person will reply within one working day to talk through what would help and start introducing helpers in your area.
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