Help and advice
Everything we wish families knew sooner.
Arranging help for someone you love is confusing, expensive, and usually urgent. These guides are free, written plainly, and include the things providers tend not to volunteer — including when our own service is the wrong answer.
Costs and funding
7 min read
How much does help at home cost in 2026?
What home help and home care actually cost in the UK in 2026, the difference between support and care, and where the money goes. Written plainly, with no sales pitch.
9 min read
Paying for help at home: every source of support explained
Attendance Allowance, local authority funding, NHS Continuing Healthcare and direct payments — what exists, who qualifies, and the benefit most families miss.
Choosing care
7 min read
When help at home is no longer enough
How to tell the difference between someone who needs a hand and someone who needs care, what the options are when needs increase, and how to make the change well.
6 min read
Introductory agency or managed care agency: which is right for you?
The two ways of arranging help at home, what each means in practice, who carries responsibility, and how to choose between them honestly.
7 min read
Arranging care quickly after a hospital discharge
What to expect from hospital discharge, your rights, the free NHS support that may apply first, and how to arrange help at home at short notice.
Family conversations
6 min read
Signs a parent may need more help at home
The practical changes that suggest someone is struggling at home, what to look for on a visit, and how to tell ordinary ageing from something that needs attention.
7 min read
When a parent refuses help: how to have the conversation
Why older people resist care, what tends to work, what reliably backfires, and where the line sits between persuading someone and overriding them.
Conditions
Calls cost no more than a standard landline call and are included in inclusive minutes.
Ready to arrange support?
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