Pricing
Simple. Transparent. 100% fair.
Your helper sets their rate and keeps all of it. We add 10% to run the platform and insure the visit. No clever maths, no fine print.
Hourly rates start at
£20.00
an hour. Each helper sets their own rate above that minimum, and every penny of it goes to them. Witho adds a 10% service fee to your total — so a £20 helper costs £22 an hour. That is the whole amount — there is nothing added at checkout and no card handling charge. The fee pays for the checks on every helper and the insurance covering every visit.
- Minimum hourly rate (set by your helper)£20.00
- Witho service fee, added to your total10%
- So a £20 helper costs you£22.00
- Taken from your helper£0.00
- Joining or subscription fee£0.00
- Cancel with 48 hours’ noticeFree
- Cancel inside 48 hoursHelper may charge
- Minimum visit1 hour
- Helper take-home100%
So how does Witho make money?
Honest answer: not from you, not from your helper.
Most of what Witho earns is the 10% service fee above. It runs the platform, funds the checks on every helper, and pays for the insurance covering each visit. It is added to your total and never taken from your helper’s rate.
We also earn from partner companies offering practical things people often need alongside support — personal alarms, mobility equipment, home adaptations and stairlifts. If you tell us you are looking for one, we can put you in touch with a partner we work with, and they pay us a fee for that introduction. We only pass on your details if you ask us to. You always pay the provider direct, never through us, and you are never under any obligation to use them.
We also accept advertising on our guides and helper directory — always clearly marked as advertising, so you can tell the difference between what we recommend and what someone has paid to place.
We do not take fees for introductions to financial products or advice, and we never will — that is not a business we think belongs anywhere near arranging care. That is the whole model: 10% from you, a partner fee if you ask for an introduction, and nothing at all from your helper.
Ready to arrange support?
Send us a message and we will come back to you within one working day.